Turns Out The PS4 Failure Rate Is Not Something To Panic About
Yesterday we reported on news that some PS4 units around the world, namely those received early, were suffering from hardware problems and essentially breaking. Turns out that it was possibly blown a little out of proportion and is nothing more than some pains associated with launch models.
A very small percentage of launch models that is. Personally, I chose to remain quiet about the issue because if I jumped to the defense of the PS4 and pointed out that Xbox One will probably also have some faulty consoles, I might have been called a fanboy, so I was waiting for the official statement.
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Truth be told, people were getting a bit whacky reporting on every broken PS4 that existed without considering that there a lot more PS4 units out there than some would think. A lot more than you would expect a day before launch. Consoles awarded by the Taco Bell contest have already been shipped and received, and a few of the units that suffered hardware issues were from that contest. The fast food chain revealed that the winners were “nearly 4000.”
There’s probably about less than ten PS4 units reported to be suffering from issues. Really though, if you were clutching your face in horror at the reports, we could always take a trip down memory lane and see that, for the sake of comparison, the Xbox 360 in 2008 was reported to have a 16% failure ratio, while the PS3 and the Wii had 3% failure ratios.
The pains of launch models, hey?
SCE Worldwide Studios President Shuhei Yoshida went on to tweet about the issue, saying:
“Be assured we are investigating reported PS4 issues. The number is very small compared to shipped, we believe they are isolated incidents.”
Soon after that, Sony provided IGN with an official statement on the matter, which you can read below:
A handful of people have reported issues with their PlayStation 4 systems. This is within our expectations for a new product introduction, and the vast majority of PS4 feedback has been overwhelmingly positive. We are closely monitoring for additional reports, but we think these are isolated incidents and are on track for a great launch.
There have been several problems reported, which leads us to believe there isn’t a singular problem that could impact a broader percentage of systems. The number of affected systems represents less than .04% of shipped units to date, which is within our expectations for a new product introduction.
Sony had to issue a correction though to that 0.04% figure, telling Game Informer that the correct percentage is actually 0.4%, and not 0.04% as mentioned in the statement to IGN.
That’s a pretty low failure rate for any electronic device. Sure, it will most likely change after launch day when everyone snatches up a PS4 and it gets into many more hands, but it seems to be a launch defect rather than an apocalyptic issue, and I’m sure warranty will ensure that you get a replacement.
I’m sure next week we will be hearing Xbox One technical faults blown out of proportion as well.